Need Support? We're Here to Help.

Whether you have pre-sales questions, technical support issues, billing questions or need a refund, or if you want to report a bug or suggest a feature just let us know and we will get right back to you.

Our live support team works normal business hours (Monday - Firday, 10am to 6pm Eastern Time) and we also have our help desk team working all hours of the day 7 days a week. Just use our easy ticket form and we will get back to you usually in less than 1 business day.

Choose your support department below:

• Pre-sale and general questions: contact Jim at support@thecustomerhelpdesk.com
• Questions related to your account (billing, password, refunds, etc): contact Nancy at billing@thecustomerhelpdesk.com
• Customer Technical Support: contact our programmers here
• Affiliates and JVs: contact Joe at joe@mikefilsaime.com

 

 

For "Non Technical" quick questions you can call us at 1-631-350-7095
(Monday - Friday, 10am to 6pm Eastern Time)